Parents – Need help now?
On this page:
- Call 111, or
- Go to your nearest hospital emergency department, or
- Phone your local mental health crisis team (find their numbers here(external link)) or contact Healthline on 0800 611 116.
If someone has attempted suicide or you’re worried about their immediate safety, do the following:
- Call your local mental health crisis assessment team(external link) or go with them to the emergency department (ED) at your nearest hospital.
- If they are an immediate physical danger to themselves or others, call 111.
- Remain with them and help them to stay safe until support arrives.
- Try to stay calm and let them know you care.
- Keep them talking: listen and ask questions without judging.
- For further information refer to the Ministry of Health(external link)
Refer to the Ministry of Health website for information on:
If you need to talk to someone other than emergency services or get further information about bullying, try these services and resources:
- Commonground(external link) - an online hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling.
- Parent Help(external link)
Phone: 0800 568 856
- Family Services 211 Helpline(external link) –For information on (and direct transfer to) health and social support services in your area.
Phone: 0800 211 211
- Skylight(external link) – For information on bullying and support through trauma, loss and grief.
Phone: 0800 299 100
- Netsafe(external link) - For information on online bullying
Phone: 0508 638 723
- Digi-parenting(external link) – an online hub of resources designed to help parents navigate the complex world of young people online.
- For services that your child can use, refer to 'Students'.