Parents – Need help now?
On this page:
- Call 111, or
- Go to your nearest hospital emergency department, or
- Phone your local mental health crisis team (find their numbers here (external link) ) or contact Healthline on 0800 611 116.
If someone has attempted suicide or you’re worried about their immediate safety, do the following:
- Call your local mental health crisis assessment team (external link) or go with them to the emergency department (ED) at your nearest hospital.
- If they are an immediate physical danger to themselves or others, call 111.
- Remain with them and help them to stay safe until support arrives.
- Try to stay calm and let them know you care.
- Keep them talking: listen and ask questions without judging.
- For further information refer to the Ministry of Health (external link)
Refer to the Ministry of Health website for information on:
If you need to talk to someone other than emergency services or get further information about bullying, try these services and resources:
- Commonground (external link) - an online hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling.
- Parent Help (external link)
Phone: 0800 568 856
- Family Services 211 Helpline (external link) –For information on (and direct transfer to) health and social support services in your area.
Phone: 0800 211 211
- Skylight (external link) – For information on bullying and support through trauma, loss and grief.
Phone: 0800 299 100
- Netsafe (external link) - For information on online bullying
Phone: 0508 638 723
- Digi-parenting (external link) – an online hub of resources designed to help parents navigate the complex world of young people online.
- For services that your child can use, refer to 'Students'.